2019 Conference FAQs

Q: Are the Pre-Conference Institutes included in the conference registration?

A: No. The institutes are an additional charge.  


Q: Are meals included?

A: Breakfast and lunch are included in the registration price.


Q: Is my organization a member?

A: Check to see if your organization is a member here.


Q: Can I get on a waiting list for the Sheraton Grand?

A: Sorry, all lists and rooms have been filled.


Q: Where can I find parking?

A: Here is a link to a pdf map for parking in the area.


Q: Where can I find the agenda with descriptions of institutes and workshops?

A: The agenda along with the description of institutes and workshops can be found here.


Q: When does Early Bird registration end?

A: Early Bird registration ends March 5. Online registration ends March 25. WE WILL NOT OFFER ON SITE REGISTRATION.

Q: What is your cancellation/refund policy?

A: Conference registrants canceling their registration on or before Monday, April 1, 2019 will receive a refund of the conference registration fee. Refunds must be requested in writing and e-mailed to Donna Bisbiglia dbisbiglia@housingca.org

Cancellations made after April 1, 2019 are NOT eligible for refund.

Q: What is your substitution policy?

A: Substitution deadline is April 1, 2019.

Registrants who are unable to attend may send another attendee in his/her place. In order for the new attendee to receive a pre-printed name badge, the Substitution Request must be received by April 1, 2019. Substitution requests must be requested in writing and e-mailed to Donna Bisbiglia, dbisbiglia@housingca.org.

(Please Note: Substitution requests made after April 1, 2019 will not be granted. On-site substitutions will NOT be granted.)

Conference Questions?  Contact: Donna Bisbiglia, Events Manager, dbisbiglia@housingca.org, 916.287.9890